How ThirdLove Is DominatingThe brand now services an estimated 87 percent of women. Personally, I've been assessed by multiple professional bra fitters, and been told, yup, I was wearing the wrong size (32C), and that my true, more atypical one (30D) was only available in high-priced luxury brands—conveniently sold in their shops and never at my beloved Marshall's.
The The same missing sizes occur on the smaller end, too: There's no 30A, 30B, or 32A, and while it suggests 28 as a possible band size when you do the survey, ThirdLove doesn't currently make size 28. When you search by the outlier sizes on both ends of the spectrum, its seamless lounge bra—a soft-cup pullover bra—comes up, which, to me, doesn't count.
Upper management purposefully kept themselves as far removed as possible, hours weren't great, the customers are mostly middle-aged, ultra-entitled white women, and there is a company culture of "positivity" that comes off as disingenuous and saccharine.
Several former and current employees spoke to the outlet about their experiences with the brand, charging that co-CEO David Spector — who is much less visible that his wife, co-CEO Heidi Zak — contributes to an intimidating, dismissive, condescending, and bullying management style, and the company as a whole isn't quite so pro-female-employee as its public image might make it seem.
How in 2018 can the CMO of any public company — let alone one that claims to be for women — make such shocking, derogatory statements?” It was signed by Heidi Zak, co-founder and co-CEO of ThirdLove , a direct-to-consumer bra company and Victoria's Secret competitor.
It asks about your current bra brand, size, and fit to determine if you're wearing the right size—the company even offers half-cup in-between sizes in many of its bras—and has you compare your breast shape and location to artist renderings to ascertain your best ThirdLove bra style.
Referring to Zak's company, Lori Greeley, a former CEO of Victoria's Secret and now a board member at ThirdLove, said: "In all the years I've worked in the industry, I've never seen such dedication to inclusivity." Greeley worked at Victoria's Secret, first in merchandising and later in the C-suite, for more than two decades.
ThirdLove's mission is simple: "To help all women feel valued and supported by the brands they love." That's why the brand tested its new sizing on a variety of women who differ in size and age to ensure the product is comfortable and supportive for every bra size across the spectrum.
Yeah, I wish I had bras like this when I was younger, but I'm so glad I finally have ones that truly fit in my life now. In the meantime, ThirdLove continues to benefit from its culture of inclusivity in terms of bodies and diversity , appealing to all ages and demographics.
The search to finding a well-fitting bra can be a sport in itself, and often times, ends with many women resigning themselves to a lifetime of discomfort by purchasing the wrong size or fit. Heidi Zak and Spector declined to comment on this accusation but through their legal representation did emphasize that it is Zak and not Spector who is truly running the company.